Privacy Policy

Miami Health Options (“we”, “our”, or “us”) is operated by Aaron Ayala, a licensed Florida insurance agent (License #W256053). Our office is located at 175 SW 7th Street, Miami, FL 33130. You can reach us at aaron@miamihealthoptions.com or (305) 979-6232.

This Privacy Policy describes how we collect, use, share, and protect personal information when you visit miamihealthoptions.com or contact us about Medicare and health insurance plans.

When you submit our contact form or speak with us, you may provide:

• Name, phone number, email address, and ZIP code
• Date of birth (used to determine Medicare eligibility)
• Names of your current doctors and a list of your prescription medications, if you choose to share them
• Preferred language and any questions or notes you include in the form

We also collect basic technical information automatically — your browser type, device, IP address, pages viewed, and time spent on the site — through standard web analytics.

We use the information you provide to:

• Respond to your inquiry and schedule a consultation
• Compare Medicare and health insurance plans available in your ZIP code
• Check your doctors and medications against each plan’s network and formulary
• Submit enrollment applications on your behalf, with your permission
• Send you follow-up information about your plan options or annual changes

We will never sell your personal information. We do not share your information with marketing lists, lead aggregators, or other third parties for their own marketing purposes.

We may share your information only with:

• Insurance carriers when you authorize an enrollment application — they receive what is necessary to process your enrollment.
• Service providers who help us run our business (form processing, email, scheduling). They are bound by confidentiality and may only use your data to provide their service to us.
• Government agencies when required by law or in response to a valid legal request.

By submitting our contact form or otherwise providing us your phone number, you agree that we may call or text you at the number you provided to discuss your insurance options. Standard message and data rates from your carrier may apply. You can stop messages at any time by replying STOP, or request that we stop calling by telling us during any call.

Calls may be recorded for quality and compliance purposes as required by the Centers for Medicare & Medicaid Services (CMS).

We use cookies and similar technologies to keep the site working correctly and to understand how visitors use it. You can disable cookies in your browser settings; some features of the site may not work properly without them.

You have the right to:

• Ask what personal information we have about you
• Ask us to correct or delete your information
• Opt out of further communications at any time

To make a request, email aaron@miamihealthoptions.com. We’ll respond within 30 days.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, so while we work hard to protect your personal information, we cannot guarantee its absolute security.

Our services are intended for adults considering Medicare or other health coverage. We do not knowingly collect personal information from anyone under the age of 18.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of the page reflects the most recent version. Material changes will be posted prominently on the site.

Miami Health Options complies with applicable Florida insurance regulations and the Centers for Medicare & Medicaid Services (CMS) marketing guidelines. Calls about Medicare Advantage and Medicare Part D plans may be recorded as required by 42 CFR §422.2274 and §423.2274.